Privacy Policy

Your privacy and trust are fundamental to our mission at Ignite. This Privacy Statement explains how Ignite Creator Marketing (referred to as “Ignite”, “we”, “us”, or “our”) collects, uses, and shares your personal information in connection with our website, mobile applications, and influencer marketing services (collectively, our “Services”).

  1. Scope and Controllership

    This statement applies to all visitors, Creators, and Brands who access our Services.

    Ignite as Controller: For most of our Services, including account management and platform analytics, Ignite acts as the "data controller."

    Ignite as Processor: When we process specific campaign data or content strictly as instructed by a Brand client, we act as a "data processor," and the Brand’s own privacy policy will also apply.

  2. Information We Collect

    We collect information that you provide directly, data we gather automatically, and insights from third-party platforms.

    1. Information You Provide

      Account & Contact Data: Name, email address, telephone number, and professional credentials provided during registration.

      Profile & Identity Information: For Creators, this includes social media handles, bios, and niche interests. For Brands, this includes company details and authorized representative information.

      Financial & Transactional Data: Payment preferences (credit card or invoice details) and history of "Post Fees" or "Paid Content Fees."

    2. Information from Third-Party Sources

      Social Media Platforms: With your consent, we access performance metrics (followers, engagement rates, and audience demographics) from platforms like Facebook, Instagram, TikTok, and YouTube to verify your reach and influence.

      Verification Services: Information from publicly available sources to ensure account integrity and prevent "unethical" engagement behavior.

    3. Information Collected Automatically

      Usage Data: IP addresses, browser types, device identifiers, and patterns of interaction with the Ignite platform.

    Cookies & Tracking: We use cookies to enhance user experience, remember your preferences, and analyze platform traffic.

  3. How We Use Your Information

    We process your personal information based on legal bases such as contract fulfillment, legitimate interests, and legal compliance.

    To Provide and Improve Services: Managing account registration, facilitating the "Brand-Creator" connection, and optimizing platform performance.

    To Ensure Trust and Safety: Verifying that follower counts are organic and monitoring for fraudulent or suspicious account activity.

    To Process Payments: Facilitating the distribution of fees between Brands and Creators.

    To Communicate: Sending administrative updates, security alerts, and marketing communications (where permitted).

  4. How We Share Your Information

    We do not sell your personal information. We share data only in the following circumstances:

    Marketplace Transparency: Shared Creator profile data (reach, niche, and content examples) is visible to Brands to facilitate campaign partnerships.

    Service Providers: We share data with trusted vendors who assist with hosting, payment processing, and analytics.

    Legal Requirements: We may disclose information to comply with legal obligations, such as a court order or government request in Nepal or other jurisdictions.

    Corporate Transactions: In the event of a merger, sale, or transfer of assets, your information may be transferred as a business asset.

  5. Data Security and Retention

    Ignite employs industry-standard technical and organizational measures—including encryption and access controls—to protect your data. We retain your personal information only as long as necessary to fulfill the purposes outlined in this statement or to meet legal, accounting, or reporting requirements.

  6. Your Rights and Choices

    Depending on your location, you may have the following rights:

    Access and Correction: You may view or update your profile information at any time via the “Edit Profile” section.

    Data Deletion: You may request the deletion of your account and associated data by contacting us.

    Communications Preferences: You can opt-out of marketing emails by using the “unsubscribe” link provided in our messages.

  7. Changes to This Statement

    We may update this Privacy Statement to reflect changes in our practices. We will notify you of significant changes by posting the new version on our site and updating the "Last Updated" date.

  8. Contact Us

    If you have questions about this Privacy Statement or our data practices, please contact our Privacy Team: Anish Kaliraj